Since Prix Fixe Party offers non-tangible pdf downloads, we do not issue refunds once the order has been completed and the digital download link has been sent. Digital products are deemed as “used” after downloading or opening, making all purchases made to www.prixfixeparty.com non-refundable or exchangeable.
If an item within the shoppable mood board digital download is no longer in stock, you may request a substitution within 30 days of purchase at no additional cost by completing the substitution form. After 30 days, out-of-stock items can be substituted for $10 per item.
If you have any issues with your download, please contact firstname.lastname@example.org.
Custom Styling Services
For custom mood boards, partial refunds or payments may be issued or accepted if the wedding or event has been postponed or canceled. The deposit or monies paid as part of a payment schedule will serve as payment for services rendered, and the client will not be expected to pay the remaining cost for services.
If the client is not satisfied after receiving the set number of revisions allotted within their custom styling package after providing detailed feedback, Prix Fixe Party will offer additional revisions. Additional revisions will not be offered for overall direction or concept changes.
Delivery of Goods and Services
Digital products will be delivered to your email address immediately after you remit payment. If you do not receive the digital product link upon purchasing, please contact email@example.com with your purchase details.